You have many responsibilities as a business owner and a team leader. In MOBI's Managing a Business course, we provide you with guidance on how to meet the day-to-day challenges of running a ...

In this session, we will explore the essential negotiation skills and strategies that are key for success. Whether you are an aspiring or current business owner or just navigating decisions and ...

The purpose of this session is to help you understand how customer feedback can make your business stronger and more profitable. We will cover how to create a customer experience process. We’ll talk ...

Microfinance is the delivery of financial services in small amounts – mainly loans but increasingly savings and insurance – to entrepreneurs who typically do not have access to mainstream or ...

A well-executed franchise program can catapult a sound business concept into a worldwide organization. 7-Eleven© operates over 56,000 stores in 18 countries. Subway© is operating over 44,000 shops in ...

International trade is increasingly important to many growing businesses. It is equally attractive to both business-to-business (B2B) and business-to-consumer (B2C) firms. This session will shed light ...

In this session, you will learn about the important role that effective leadership plays in managing and growing your business. You will also learn various techniques and skills to create your own ...

It is very important that you understand the business you wish to start. Appraise your experience, likes and skills to determine if that business is a good fit. In this session, you will learn how to ...

At some point in the life of your business, you should begin the process of turning your business over to others. No one likes to think about death or taxes...or creating an exit plan. But failure to ...

Marcella was born and raised in the Bay Area and attended SJSU, where she received her Bachelor of Science in Justice Studies. Since graduating, she has been able to serve the unhoused community and ...

Through this session, you will learn what a project is and why project management is important. You will understand the stages of project management and how to work through each stage. Finally, you ...

Communication is always essential. When so many things are in flux, your customers want to hear from people and businesses that matter to them. As a small business owner, you have the unique advantage ...