ServiceMax AI is an intelligent assistant that orchestrates agents designed to provide useful information to service ...

From AI to ROI via EX - Freshworks priorities for 2025 take shape as revenues rise, losses narrow in 2024 Employee Experience ...

The words “NO! WE DON’T WANT THAT, MR VICE PRESIDENT!” were almost in his mouth, but the thought “Dammit, man, I’m British!” ...

Confluent CEO Jay Kreps said that the partnership will allow businesses to use real-time data to build AI applications for ...

Janina Bauer of Celonis breaks down how enterprise sustainability transformation is inextricably linked to data and processes ...

Understanding enterprise data is the secret sauce in PTC's blueprint for applying practical, value-based AI, argues Barua. Sara Cerruti of ServiceMax explains the stages of traceability using the ...

A strong end to 2024 as Freshworks CEO Dennis Woodside's strategy for growth kicked in. A big cross-platform push from monday.com as its service product is released into the enterprise wild. Co-CEOs ...