Lyft quietly incorporated Claude, Anthropic’s family of large language models, into its customer care AI assistant in late 2024 via Amazon Bedrock, according to Anthropic.

Lyft says this will allow it to integrate Anthropic's AI models in a way that aligns with the needs of its drivers and customers. Last but not least, Anthropic will provide training and education ...

Usage of Claude Code, its specialized AI coding agent, has spiked nearly 40%, ... Lyft, and Intercom are also deploying Claude agents into live workflows. In this light, ...

Lyft has rolled out a new AI “Earnings Assistant” tool it says can help drivers plan their shift, with real-time access to information about local goings-on.