Interactive Voice Response or IVR is an automated business phone system feature that provides callers with lists of pre-recorded options to choose from through spoken responses or keypad inputs. So, ...

RingCentral Bulgaria has a multinational team. We do everything in our power to create a pleasant working environment and ensure a smooth transition of expats. What strikes you first when you enter ...

RingCentral provides an easy and convenient way to fax via computer, using any device with an internet connection. We’re going to go into more depth on this a little later in the article, and show you ...

Spam calls are not only annoying, but they also pose a threat to your security and safety. A study revealed that Americans receive 2.5 billion spam and unwanted calls on average monthly. That’s a lot ...

Picture this: as a business, you just spent thousands of dollars on setting up a state-of-the-art video-enabled room, only to find out that it’s compatible with just a single service. This means you ...

Call center agents are among your frontline employees who impact how customers feel about your brand. Quality agents make customers feel comfortable, try to solve their problems, and improve the ...

The blooming era of consumer messaging, sparked by apps like WhatsApp, Facebook Messenger, Telegram, and even Snapchat brought about a revolution in our private communication. Businesses, though, need ...

New office space for RingCentral Bulgaria was opened at the beginning of 2024. Leaders of the company shared their perspective on the new office in a video from the opening event. RingCentral Bulgaria ...

For the second consecutive year, RingCentral has secured a spot on Fast Company’s 100 Best Workplaces for Innovators list. This repeat achievement underscores our unwavering commitment to fostering a ...

At RingCentral’s recent Beyond the Venue: Event Strategies for Modern Marketers event, industry experts Jay Schwedelson and Simon MacKenzie shared invaluable insights during their session, “Virtual ...

Sales in marketing. Sales and marketing. Sales versus marketing. What is the relationship between these two sides of your business? Are they opposed or do they work together? This article will help ...

Forward-thinking leaders in the financial services industry are integrating cutting-edge technology to enhance customer experiences, streamline operations, and drive revenue growth. AI-driven ...