We are thrilled to announce the initial release of RingCX LeadSync for Zoho, a powerful extension designed to bridge the gap between your Zoho CRM and RingCentral 's RingCX Dialer. This integration is ...

3. More time and cost-effective VoIP faxing is vastly more cost-effective than telephony faxing. It doesn’t rely on expensive and aging physical equipment, and you don’t need to be wired up to the ...

The customer effort score measures the effort a customer puts in when making a purchase, resolving an issue, or having any interaction with a company. It is measured through surveys asking customers ...

For 150 years, this Private Religious University has been on a mission to develop students of faith, intellect, and character. Offering a rigorous curriculum that integrates both faith-based and ...

Telecommuting, or working from home, is a work arrangement where eligible employees don’t travel to an office. Instead, they have a remote work location, such as their own home, and they rely on ...

As Jim Dvorkin, our SVP of Customer Experience Products, puts it: “What we’re delivering is complete customer intelligence—comprehensive analytics that capture every voice conversation detail. When ...

Vice President Pete Van Opens explains that when Integral Recruiting Services prepared to scale up with recruiting partners all over the country, he realized the team would need a more sophisticated ...

The RingCX for Zoho app provides seamless integration between Zoho CRM and your RingCX contact center. It offers the following features: Omnichannel customer engagement Handle inbound voice calls, ...

Delivering an effortless customer experience is crucial. Customers expect fast, efficient, and seamless interactions with brands, and any friction can drive them away. Customer effort score (CES) is a ...

RingCX Dialer & Zoho CRM We are thrilled to announce the initial release of RingCX LeadSync for Zoho, a powerful extension designed to bridge the gap between your Zoho CRM and Unify Office 's RingCX ...

We are thrilled to announce the initial release of RingCX LeadSync for Zoho, a powerful extension designed to bridge the gap between your Zoho CRM and TELUS Business Connect 's RingCX Dialer. This ...

Sales methodology, on the other hand, is the strategy or the principles behind how sales professionals engage with customers. Again, this is across all stages of sales. This refers to the approach to ...