Gen AI has already begun transforming work by speeding up and even automating tasks, but looking further up the org chart, ...

Kaspi was a bank with no online presence and was struggling to survive amid a global financial crisis. Today, it is the most ...

When Andy Jassy succeeded Jeff Bezos as the CEO of Amazon, in 2021, he stepped into one of the most scrutinized leadership ...

Safety remains the top priority in operations, and efficiency follows closely behind. AI in the form of applications like ...

Security operations centers (SOCs) have faced an impossible dilemma over the last 20 years. Either the alerts they pay for ...

A simple change to voting protocols can lead to more robust discussions–and better collective decision-making. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only ...

When uncertainty hits, it’s tempting to start making cuts. But indiscriminate subtraction can backfire, making systems brittle, reducing visibility, and draining long-term value from your business.

In these turbulent times learning how to manage disputes is a must. by Peter T. Coleman The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, ...

AI will transform industries. However, this transformation will happen on enterprise time: longer, slower, and with far more ...

For the first time in U.S. history, the number of working adults providing care to an older adult (nearly 23 million) has surpassed the number providing care to preschool children (21 million). To ...

To optimize the digital workplace in a way that both enhances DEX and grows revenue, organizations need to equip their ...

A growing body of evidence shows that hybrid or remote work arrangements lead to lower overall performance. Many firms, however, don’t have the option to bring employees back on-site, for a ...