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The Problem In a survey of more than 5,000 consumers, more than 80% say they want and expect personalized experiences. But two-thirds say they’ve experienced personalization that is ...

How do you tell a potential employer that you’re right for the job they are interviewing you for? If you make it all about ...

For many, heading straight to college and then into the working world is seen as the best way forward. But what if a break ...

After seeing gen AI’s impressive capabilities demonstrated at a conference, CEO Jeannie Weiss is excited to put them work at her digital marketing firm, PulsePoint. A cutting-edge salesbot would ...

Know what to listen for—and how to respond. by Ethan Burris, Benjamin Thomas, Ketaki Sodhi and Dawn Klinghoffer Enhancing how a company supports and engages its employees can attract talent ...

The key is to have three different kinds of leaders working together flexibly, but within a set of prescribed rules. Think of a large company you admire. What kind of leadership culture do they ...

NYU-Stern professor Pankaj Ghemawat discusses how companies can plan for an evolving world of multi-country international supply chains and cross-border information flows. In 1992, Canada, Mexico ...

Failure is often viewed as something you need to avoid, especially by new managers who are eager to prove their competence or have been previously conditioned to think that way. But failure isn ...

Do you have an underperforming employee who has been falling short of your standards recently? Have they caused a string of performance failures, such as missed deadlines, gotten poor customer ...

Lin, a rising star, delivers flawless presentations — until the Q&A. As soon as the questions start, her confidence fades, and she freezes. Despite her technical expertise, the unpredictability ...