In the pursuit of growth, companies often strive to attract new kinds of customers. But if those new segments have needs, ...

A simple change to voting protocols can lead to more robust discussions–and better collective decision-making. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only ...

Safety remains the top priority in operations, and efficiency follows closely behind. AI in the form of applications like ...

Security operations centers (SOCs) have faced an impossible dilemma over the last 20 years. Either the alerts they pay for ...

In these turbulent times learning how to manage disputes is a must. by Peter T. Coleman The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, ...

Six ways companies are misjudging the technology’s potential to create value. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive ...

For the first time in U.S. history, the number of working adults providing care to an older adult (nearly 23 million) has surpassed the number providing care to preschool children (21 million). To ...

Top-down solutions alone can’t fix the system. by Vijay Govindarajan and Ravi Ramamurti The U.S. health care system desperately needs reform to rein in costs, improve quality, and expand access.

Alliances and acquisitions are alternative strategies—that is, the decision to do one usually implies not doing the other. If companies actually factored that into their decisions, they would make ...

To optimize the digital workplace in a way that both enhances DEX and grows revenue, organizations need to equip their ...

A growing body of evidence shows that hybrid or remote work arrangements lead to lower overall performance. Many firms, however, don’t have the option to bring employees back on-site, for a ...

With the damages from cybercrime growing ($16 billion in U.S. damages in 2024 alone), human error remains the leading cause ...