We saw it coming a while ago, and it’s gradually creeping in as the UK’s housing agenda is shifting. Both families, ...

Why Do Customers Expect Premium Customer Service? In simple terms, customer service is a business’ obligation to provide a superior customer experience at any point of business interaction with the ...

What changes are to be made to the sales invoice? The sales invoice is a legal document issued to customers after supplying goods or services, and in the event of paying someone who is not ...

Is It Illegal To Have Less Than 11 Hours Between Shifts UK? | Real Business is the content brand that tells the truth about SME life today.

What is the role of IT in business? Information technology or the IT department is a crucial part of any company’s business as they monitor and manage almost everything in information technology and ...

Business Growth Confidence Hits 4-Year Low | Real Business is the content brand that tells the truth about SME life today.

What Are Management Accounts? Management accounts are internal financial reports that are made up of: Profit Loss Report – The profit loss report shows revenue, expenses and profit over a period. This ...

Winston Churchill famously said “perfection is the enemy of progress”, and it’s the favourite quote of many business leaders because it forces them to shift their mindset from seeking perfection and ...

What Is An Enterprise Business? An enterprise business is a business with unlimited liability – that is to say, the business owner is fully responsible for the risks they take and if things go wrong, ...

What is IR35? Find out here in Real Business' ultimate IR35 guide. Looking at what is stands for and what inside and outside IR35 mean.

"Never let a good crisis go to waste" has been attributed to Winston Churchill in reference to the conditions post the Second World War that allowed for the formation of the United Nations. There is ...

Customer profiling is a helpful tool for business owners to understand their customers. It can be used to help target a business’ marketing efforts to ensure that they’re aligned with what their ...