Customer communications platform Sinch helps boost engagement and conversions at Courir across multiple social media and ...

Alongside its digital transformation, Heineken has been improving its data ingredients and hopes to have the right brew for ...

The British Government regulator's in-house developed system to simplify and streamline the request for adjustments process ...

Talk of "autonomous agents" is pervasive - but are customers on board? Next up in my event highlights: a discussion about ...

This week - agentic AI still has buzzword momentum, but where is the ROI? The AI copyright rulings were widely hailed as a ...

Otto Car, Europe's largest private hire vehicle provider, demonstrates how Samsara's connected operations platform enabled a ...

Artificial Intelligence (AI) users are getting dumber and lazier much faster than ever before, and businesses are struggling ...

How should businesses kick off their AI initiatives? The answer is actually far more nuanced than vendors will cop to. In ...

An interview with Richard Potter, VP of Peak at UiPath, and a use case from The Body Shop, show how retailers are using ...

Industrial enterprise applications vendor IFS has acquired TheLoops, a Silicon Valley based startup with a versatile AI agent ...

Loakes believes that by having the oversight in place, Hiscox can benefit from a workforce that is empowered to experiment ...

Among UK grocery giant Sainsbury’s six strategic priorities in its three year Next Level plan, two stand out - scaling ...